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ALT — Bait and switch! More ALT Complaints & Reviews
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I experienced to e-mail once or twice until they fundamentally admitted it absolutely was a extensive issue. Perhaps it encouraged some to cough up, though I would personallyn't be amazed if others threw in the towel and deleted reports.
We agree entire heartedly, as being a silver user i would recommended this to never anybody. This destination is certainly one hell of a tale.
Does anyone no the device quantity to Alt. I got a tree thirty days silver account and after 1 month the bumped me down to a typical user, they wont e-mail me personally right straight right back and cant discover the quantity anywhere. Text me the true number pleae 720 628 5081
Will there be somewhere else we could visit live just a little? Anywhere REAL? We have a free account on there but get no kink just sleeze.
Alt is component for the FFN system. I have had issues that are significant this provider for quite some time. Instead of information most of the dilemmas, i decided to give out some suggestions about dealing with complaints. Firstly some facts. 1) there is absolutely no customer support. I've 15 years well well worth of e-mails logged that proves this. Your issue will be addressed through never their stated process. 2) Staff are provided resources across many businesses that are online. It; s a really cost that is low and their a no KPIs for staff which can be aimed at customer care. 3) The tradition can not be changed, the possible lack of customer support stems from middle to senior execs when you look at the business which were aided by the business for such a long time, which they do not know every other method and they are blinded to virtually any change that is cultural. 4) They will never ever call you. Ever. I have beem looking to get them to call me personally for 15 years to handle my issues. Check out tips to influence FFN to eliminate your dilemmas. 1)LOG everything. Only usage e-mail so you have got an Audit path. Don't use the webform that is online of contacting them. 2) If for example the issue involves unauthorised recurring fees, and ALT aren't paying attention, email your bank or standard bank and have the costs reversed.